Why Does My Ps4 Keep Disconnecting From The Internet?

The Frustration of a Disconnected PS4

As a gamer, there is nothing more frustrating than having your PS4 constantly disconnect from the internet. This issue can cause disruptions in gameplay, prevent you from accessing online features, and even cause you to lose progress in your games. So, what is causing this problem, and how can it be fixed?

Common Causes of PS4 Internet Disconnection

There are several reasons why your PS4 may be disconnecting from the internet. Some of the most common causes include a weak Wi-Fi signal, network congestion, outdated system software, or even interference from other electronics in your home.

Weak Wi-Fi Signal

If your PS4 is too far away from your Wi-Fi router or if there are walls or other obstacles in between, the signal may not be strong enough to maintain a consistent connection. To fix this issue, try moving your PS4 closer to the router or investing in a Wi-Fi extender.

Network Congestion

If there are too many devices connected to your network at once, it can cause congestion and lead to slower internet speeds and disconnects. Try disconnecting other devices or upgrading your internet plan to a higher speed to improve connectivity.

Outdated System Software

If your PS4’s system software is outdated, it can cause compatibility issues with your internet connection. Make sure your system is up to date by checking for updates in the settings menu.

Interference from Other Electronics

Electronics such as microwaves, cordless phones, and other Wi-Fi devices can interfere with your PS4’s connection. Try moving your PS4 away from these devices or turning them off when gaming.

Steps to Fix PS4 Internet Disconnection

If you’re still experiencing internet disconnection issues with your PS4, there are several steps you can take to fix the problem.

Restart Your Router and PS4

Sometimes, simply restarting your router and PS4 can fix connectivity issues. Turn off both devices, wait a few minutes, and then turn them back on and try connecting again.

Use a Wired Connection

Using a wired connection instead of Wi-Fi can provide a more stable and consistent connection. Try connecting your PS4 directly to the router with an ethernet cable.

Update Router Firmware

Outdated router firmware can cause connectivity issues. Check your router’s manufacturer website for updates and install them as necessary.

Reset Your Network Settings

Resetting your network settings can sometimes fix connectivity issues. Go to the settings menu on your PS4, select “Network,” then “Set Up Internet Connection,” and choose “Custom.” Follow the prompts and select “Automatic” for everything except “DNS Settings.” For DNS Settings, select “Manual” and enter the following: Primary DNS: and Secondary DNS:


Internet disconnection issues with your PS4 can be frustrating, but there are several steps you can take to fix the problem. Whether it’s a weak Wi-Fi signal or outdated system software, try these solutions to get back to uninterrupted gaming.