Why Can't I Hear My Tiktok?


TikTok is a popular social media platform where users can create and share short videos. However, some users may encounter issues with the audio on the app. If you’re wondering, “why can’t I hear my TikTok?” you’re not alone. In this article, we’ll discuss the possible reasons for this issue and how to fix it.

1. Check Your Volume Settings

The first thing to check is your device’s volume settings. Make sure that the volume is turned up and not muted. You can also check if the volume is turned up within the TikTok app itself. To do this, tap on the video and look for the speaker icon. If it has a line through it, tap it to unmute the audio.

2. Check Your Headphones or Speakers

If you’re using headphones or external speakers, check that they’re properly connected and working. Try using a different pair of headphones or speakers to see if the issue is with the device you’re using.

3. Check Your Internet Connection

The audio on TikTok may not work properly if you have a poor internet connection. Try connecting to a different Wi-Fi network or using mobile data to see if this resolves the issue.

4. Update the TikTok App

Make sure that your TikTok app is up to date. Developers often release updates to fix bugs and improve the app’s performance. To check for updates, go to your device’s app store and search for TikTok. If there’s an update available, download and install it.

5. Clear the Cache and Data

If none of the above solutions work, try clearing the cache and data of the TikTok app. This can help to resolve any issues with the app’s settings. To do this, go to your device’s settings, then select “Apps” or “Applications”. Find TikTok in the list of apps and tap on it. From there, select “Storage” and then “Clear Cache” and “Clear Data”.

6. Uninstall and Reinstall the App

If clearing the cache and data doesn’t work, try uninstalling and reinstalling the TikTok app. This will remove any corrupted files and settings and give you a fresh start. To uninstall the app, go to your device’s settings, then select “Apps” or “Applications”. Find TikTok in the list of apps and tap on it. From there, select “Uninstall”. After it’s uninstalled, go to your device’s app store and reinstall TikTok.

7. Contact TikTok Support

If you’ve tried all of the above solutions and still can’t hear audio on TikTok, it’s time to contact TikTok support. They can help you troubleshoot the issue and may even release an update to fix the problem. To contact TikTok support, go to the app’s settings and select “Report a problem”. Describe the issue you’re having and wait for a response from their support team.


If you’re having trouble hearing audio on TikTok, there are several possible reasons for this issue. It could be due to your device’s settings, headphones or speakers, internet connection, or the app itself. Try the solutions we’ve listed above to fix the issue and get back to enjoying TikTok videos with sound.

Remember to check your volume settings, headphones or speakers, and internet connection first. If those don’t work, try updating the app, clearing the cache and data, or uninstalling and reinstalling TikTok. And if all else fails, contact TikTok support for further assistance.