What Happens If Turo Car Breaks Down?

Introduction

Turo is a peer-to-peer car-sharing platform where car owners can rent out their vehicles to others. It’s a great way to make some extra money or to rent a car for a short period of time. However, what happens if the Turo car breaks down during the rental period? In this article, we will explore the options available to both the renter and the owner if the car breaks down.

What to do if the car breaks down?

If the Turo car breaks down during the rental period, the first thing to do is to contact the owner. The owner will likely have a roadside assistance service that they can call to come and help. If the owner doesn’t have roadside assistance, the renter can call Turo’s 24/7 roadside assistance hotline. Turo will send someone to help with the car.

Who pays for the repairs?

If the Turo car breaks down due to a mechanical problem or a fault with the car, the owner is responsible for paying for the repairs. However, if the renter caused the damage, they will be responsible for paying for the repairs.

What happens if the car is not repairable?

If the Turo car is not repairable, the owner will need to provide a replacement car for the renter. If the owner doesn’t have a replacement car, Turo will provide a rental car for the renter until the owner can provide a replacement car.

What if the renter needs to cancel the rental because of the breakdown?

If the Turo car breaks down and the renter needs to cancel the rental, they should contact Turo’s customer support team. Turo will provide a full refund to the renter if the car is not drivable or if the owner can’t provide a replacement car.

What if the owner didn’t disclose the car’s mechanical problems?

If the Turo car breaks down due to a mechanical problem that the owner didn’t disclose, the renter may be entitled to a refund for the rental period. The renter should contact Turo’s customer support team to report the issue.

Conclusion

In conclusion, if the Turo car breaks down during the rental period, the owner is responsible for paying for the repairs if it’s due to a mechanical problem or a fault with the car. If the renter caused the damage, they will be responsible for paying for the repairs. If the car is not repairable, the owner will need to provide a replacement car for the renter. If the renter needs to cancel the rental because of the breakdown, Turo will provide a full refund. If the owner didn’t disclose the car’s mechanical problems, the renter may be entitled to a refund.