Troubleshooting Ticketmaster's 500 Internal Server Error In 2023

The Problem

If you’re trying to purchase tickets from Ticketmaster and you’re seeing a “500 Internal Server Error” message, you’re not alone. This error message indicates that something has gone wrong on Ticketmaster’s end, but it’s not always clear what the issue is or how to fix it.

Possible Causes

There are a few different things that could be causing the 500 Internal Server Error on Ticketmaster. It could be a problem with the server itself, a coding issue, or an issue with your individual account. It’s also possible that there’s simply a high volume of traffic on the site, which is causing the error.

What to Do

If you’re seeing the 500 Internal Server Error on Ticketmaster, there are a few steps you can take to try and resolve the issue. The first thing you should do is refresh the page and try again. If that doesn’t work, try clearing your browser cache and cookies and then attempting to purchase the tickets again. If those steps don’t work, it’s possible that the error is on Ticketmaster’s end. You can try contacting their customer support team to see if they can help you resolve the issue. It’s also a good idea to keep an eye on Ticketmaster’s social media channels to see if they’ve made any announcements about the error.

Tips for Avoiding the 500 Internal Server Error

While there’s no guaranteed way to avoid the 500 Internal Server Error on Ticketmaster, there are a few things you can do to minimize your chances of encountering the issue. One of the best things you can do is try to purchase your tickets during off-peak hours, when there’s likely to be less traffic on the site. You can also try using a different browser or device to purchase your tickets, as this can sometimes help resolve issues with the site. Finally, make sure that you have a strong internet connection when attempting to purchase tickets, as a weak connection could be causing the error.


The 500 Internal Server Error on Ticketmaster can be frustrating, but there are steps you can take to try and resolve the issue. If you’re encountering the error, try refreshing the page, clearing your cache and cookies, and contacting Ticketmaster’s customer support team. And if you’re looking to avoid the error altogether, try purchasing your tickets during off-peak hours and using a strong internet connection. With these tips, you’ll hopefully be able to purchase your tickets with ease and avoid the dreaded 500 Internal Server Error.