What To Do When Your Quest 2 Won't Charge In 2023


Virtual reality has become increasingly popular over the years, and the Quest 2 is one of the most popular VR headsets on the market. However, one common issue that users face is when their Quest 2 won’t charge. This can be frustrating, especially if you’re in the middle of a game or experience. In this article, we’ll go over some tips and tricks on what to do if you find yourself in this situation.

Check Your Connections

The first thing to do when your Quest 2 won’t charge is to check your connections. Make sure that your charging cable is properly plugged into both your headset and your power source. If you’re using a USB hub, try plugging your cable directly into your computer or wall outlet instead.

It’s also a good idea to check your cable for any damage or fraying. If it looks damaged, try using a different cable to see if that solves the issue.

Restart Your Quest 2

If your connections are fine and your cable is not damaged, try restarting your Quest 2. To do this, hold down the power button on the headset for a few seconds until the power menu appears. Then, select “Restart” and wait for your headset to turn back on.

Reset Your Quest 2

If restarting your Quest 2 didn’t work, you may need to reset it. This will erase all of your data and settings, so make sure to back up anything important beforehand.

To reset your Quest 2, go to the “Settings” menu and select “Device.” Then, select “Reset” and follow the on-screen instructions. Once your Quest 2 has been reset, try charging it again to see if the issue has been resolved.

Try a Different Power Source

If resetting your Quest 2 didn’t work, try using a different power source. For example, if you were using a wall outlet before, try using a different outlet or a USB port on your computer instead. Sometimes, the issue can be with the power source rather than the headset itself.

Check for Software Updates

If none of the above solutions work, check for any available software updates for your Quest 2. Sometimes, bugs or glitches in the software can cause charging issues. To check for updates, go to the “Settings” menu and select “Device.” Then, select “Software” and check if there are any updates available.

Contact Support

If you’ve tried all of the above solutions and your Quest 2 still won’t charge, it may be time to contact support. Oculus has a support team that can help you troubleshoot any issues you’re having with your headset. You can contact them through their website or through the Oculus app.


If you’re having trouble charging your Quest 2, don’t panic. There are several solutions that you can try, such as checking your connections, restarting or resetting your headset, trying a different power source, checking for software updates, or contacting support. By following these steps, you should be able to get your Quest 2 back up and running in no time.