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Introduction
PlayerUnknown’s Battlegrounds or PUBG is one of the most popular battle royale games in the world. However, many players have been experiencing an issue where the game fails to authenticate from external providers. This error can be frustrating, especially for players who are looking forward to joining their friends in the game. In this article, we will explore the possible reasons behind this error and provide some solutions to fix it.
Reasons Behind the Authentication Error
1. Internet Connection
One of the most common reasons behind the authentication error is an unstable internet connection. If your internet connection is slow or intermittent, the game may not be able to authenticate from the external provider. Make sure that you have a stable and fast internet connection before launching the game.
2. Server Issues
The game’s servers may also be experiencing issues, causing the authentication error. Check the official social media pages of PUBG to see if there are any ongoing server issues. If the servers are down, you may have to wait until they are back up and running.
3. Outdated Game Version
If you are using an outdated version of the game, you may encounter the authentication error. Make sure that you have the latest version of the game installed on your device. You can check for updates on the game’s official website or through your device’s app store.
4. Third-Party Antivirus Software
Some third-party antivirus software may block the game from authenticating from external providers. If you have antivirus software installed on your device, try disabling it temporarily and see if the game launches without any issues.
5. Corrupted Game Files
If any of the game files are corrupted, you may encounter the authentication error. Try verifying the game files through the game’s launcher to fix any corrupted files.
Solutions to Fix the Authentication Error
1. Check Your Internet Connection
As mentioned earlier, an unstable internet connection can cause the authentication error. Check your internet connection and make sure that it is stable and fast. You can also try restarting your router to see if that fixes the issue.
2. Restart the Game
If the game fails to authenticate from external providers, try restarting the game. Sometimes, a simple restart can fix the issue.
3. Update the Game
If you are using an outdated version of the game, update it to the latest version. You can check for updates on the game’s official website or through your device’s app store.
4. Disable Third-Party Antivirus Software
If you have third-party antivirus software installed on your device, try disabling it temporarily and see if the game launches without any issues. If disabling the antivirus software fixes the issue, you may have to add an exception for the game in the software.
5. Verify Game Files
If the game files are corrupted, verify them through the game’s launcher to fix any corrupted files. This process may take some time, but it should fix the authentication error.
Conclusion
The authentication error in PUBG can be frustrating, but there are several solutions to fix it. Make sure that you have a stable internet connection, update the game to the latest version, and verify the game files. If the issue persists, try disabling third-party antivirus software temporarily. By following these solutions, you should be able to fix the authentication error and enjoy playing PUBG with your friends.
