Ps5 120Hz Not Working: Here's What You Need To Know

The Issue

If you’re a PS5 owner, you may have noticed that the 120Hz option isn’t working as expected. This issue has been reported by many users, and it’s a frustrating problem that can impact your gaming experience.

The Cause

There are a few different possible causes for the PS5 120Hz not working issue. One potential reason is that your TV or monitor doesn’t support 120Hz, or that it’s not properly set up to support this feature. Another possibility is that your HDMI cable isn’t capable of supporting 120Hz. Make sure you’re using a high-quality HDMI cable that’s specifically designed for 120Hz gaming. Finally, it’s possible that the issue is with your PS5 itself. There may be a software bug or glitch that’s preventing the 120Hz feature from working properly.

The Solutions

If you’re experiencing the PS5 120Hz not working issue, there are a few things you can try to fix the problem. First, check that your TV or monitor supports 120Hz. You can usually find this information in the user manual or by doing a quick online search. If your display doesn’t support 120Hz, you won’t be able to use this feature with your PS5. Next, make sure your display is properly set up to support 120Hz. Check the settings menu on your TV or monitor to ensure that it’s configured for 120Hz gaming. If you’re using an HDMI cable to connect your PS5 to your display, make sure you’re using a cable that’s capable of supporting 120Hz. Look for cables that are labeled as “high-speed” or “premium” HDMI cables, as these should be able to handle the demands of 120Hz gaming. If you’ve checked all of these things and you’re still experiencing the PS5 120Hz not working issue, you may need to troubleshoot your PS5 itself. Try restarting your console, updating the system software, or even performing a factory reset to see if that resolves the problem.


While the PS5 120Hz not working issue can be frustrating, there are steps you can take to try and fix the problem. By checking your display settings, HDMI cable, and PS5 software, you can hopefully get back to enjoying 120Hz gaming on your console. If all else fails, don’t hesitate to reach out to Sony support for further assistance.