If you’re a fan of streaming services, you’ve probably heard of Paramount Plus. It’s a popular platform that offers a wide range of TV shows and movies. However, like any other streaming service, it’s not immune to errors. One of the most common errors on Paramount Plus is Error Code 31. In this article, we’ll explain what Error Code 31 is and what you can do to fix it.
What is Paramount Plus Error Code 31?
Error Code 31 is a common error on Paramount Plus that occurs when the app is unable to play a video. The error message usually reads, “Video unavailable – We’re having trouble playing this video. Please try again later. (Error Code: 31)”. This can be frustrating, especially if you’re in the middle of watching a show or movie.
Causes of Paramount Plus Error Code 31
There are several reasons why you might experience Error Code 31 on Paramount Plus. One of the most common causes is a poor internet connection. If your internet connection is slow or unstable, the app may not be able to stream the video properly. Another possible cause is an outdated version of the app. If you haven’t updated the app in a while, it may not be able to play the video.
How to Fix Paramount Plus Error Code 31
Fortunately, there are several ways to fix Error Code 31 on Paramount Plus. Here are some of the most effective solutions:
1. Check Your Internet Connection
The first thing you should do when you encounter Error Code 31 is to check your internet connection. Make sure you’re connected to a stable and fast Wi-Fi network. If your internet connection is slow or unstable, try resetting your router or modem.
2. Update the App
If you haven’t updated the app in a while, it’s possible that an outdated version is causing the error. Check for updates in your app store and install any available updates.
3. Clear the Cache and Data
Clearing the cache and data of the app can also help fix Error Code 31. To do this, go to your device’s settings, then select “Apps” or “Applications”. Find Paramount Plus in the list of apps and tap on it. Then, select “Storage” and tap on “Clear cache” and “Clear data”.
4. Restart Your Device
Sometimes, simply restarting your device can fix Error Code 31 on Paramount Plus. Try turning off your device, waiting a few seconds, and then turning it back on.
5. Contact Customer Support
If none of the above solutions work, you can contact Paramount Plus customer support for assistance. They may be able to help you troubleshoot the issue and find a solution.
Paramount Plus Error Code 31 can be frustrating, but it’s not a permanent problem. By following the solutions outlined in this article, you should be able to fix the error and enjoy your favorite shows and movies on the platform once again. Remember to check your internet connection, update the app, clear the cache and data, restart your device, and contact customer support if necessary.