Hulu Keeps Saying "Unable To Start": Troubleshooting Tips In 2023


Streaming services like Hulu have revolutionized the way we watch TV shows and movies. However, technical glitches can be frustrating, especially when we’re in the middle of an exciting episode. One of the most common issues Hulu users face is the “unable to start” error message. If you’re experiencing this problem, don’t worry – we’ve got you covered. In this article, we’ll explore some of the reasons why Hulu keeps saying “unable to start” and provide some troubleshooting tips to resolve the issue.

Reasons Why Hulu Keeps Saying “Unable to Start”

1. Slow or Unstable Internet Connection

One of the most common reasons why Hulu keeps saying “unable to start” is due to a slow or unstable internet connection. Streaming requires a stable and fast internet connection to work seamlessly. If your internet connection is slow or intermittent, Hulu may have trouble starting. To fix this issue, try resetting your internet modem or router, or contact your internet service provider for assistance.

2. Outdated App or Device

If you’re using an outdated version of the Hulu app or streaming device, it may not be compatible with the latest updates or features. This can cause Hulu to display the “unable to start” error message. To fix this issue, make sure your Hulu app and streaming device are up to date. Check for any available updates and install them as soon as possible.

3. Corrupted Cache or Data

If your Hulu app’s cache or data is corrupted, it can cause the app to malfunction, resulting in the “unable to start” error message. Clearing the cache and data of the Hulu app can sometimes fix this issue. To do this, go to your device’s settings, find the Hulu app, and select “clear cache” and “clear data.”

4. Account or Subscription Issues

If you’re experiencing the “unable to start” error message on multiple devices or profiles, it may be due to an issue with your Hulu account or subscription. Check your account settings and make sure your subscription is up to date. If you’re still having trouble, contact Hulu customer support for assistance.

Troubleshooting Tips for Fixing “Unable to Start” Error on Hulu

1. Restart Your Device

One of the simplest troubleshooting tips for fixing the “unable to start” error on Hulu is to restart your device. This can refresh your device’s system and may fix any temporary glitches causing the error. Turn off your device, unplug it from the power source, wait for a few seconds, and plug it back in. Turn on your device and check if Hulu is working correctly.

2. Check Your Internet Connection

As mentioned earlier, an unstable or slow internet connection can cause Hulu to display the “unable to start” error message. Check your internet connection and make sure it’s stable and fast enough to stream videos. You can also try connecting your device to a different Wi-Fi network or using a wired connection to see if that fixes the issue.

3. Reinstall the Hulu App

If clearing the cache and data of the Hulu app didn’t work, try uninstalling and reinstalling the app. This can sometimes fix any bugs or glitches causing the error message. Go to your device’s app store, search for the Hulu app, and select “uninstall.” Once it’s uninstalled, download and install the app again from the app store.

4. Disable VPN or Proxy

If you’re using a VPN or proxy to access Hulu, it may be causing the “unable to start” error message. Some VPNs and proxies can interfere with Hulu’s streaming service, causing it to malfunction. Disable your VPN or proxy and try accessing Hulu again to see if that fixes the issue.

5. Update Your Device’s Firmware

Updating your device’s firmware can sometimes fix any compatibility issues with Hulu. To update your device’s firmware, go to your device’s settings, select “software update,” and check for any available updates. Install the updates and restart your device.


The “unable to start” error message on Hulu can be frustrating, but with these troubleshooting tips, you should be able to fix the issue and get back to enjoying your favorite TV shows and movies. Remember to check your internet connection, update your app and device, clear your Hulu app’s cache and data, and contact Hulu customer support if you’re still having trouble. Happy streaming!