Hp Stream Laptop 14-ax0xx Bios Update

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HP Stream Laptop PC 14 Maintenance And Service Manual

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HP Stream Laptop PC xiv

* Model numbers: fourteen-ax0XX

Maintenance and Service Guide

Of import! This document is intended for

HP authorized service providers only.

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Summary of Contents for HP Stream Laptop PC 14

Folio ane HP Stream Laptop PC 14 * Model numbers: fourteen-ax0XX Maintenance and Service Guide Of import! This document is intended for HP authorized service providers only.
Page 2 Intel and Celeron are trademarks of Intel bound past the terms of the HP End User License Not all features are available in all editions of Corporation in the U.S. and other countries.
Page 3 Safe alert notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do non place the device straight on your lap or obstruct the device air vents. Utilize the device only on a hard, flat surface. Do not allow another hard surface, such every bit an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Folio 4 Safety alert discover...
Folio 5: Table Of Contents

Tabular array of contents 1 Product description ............................1 2 External component identification ........................3 Display ..................................3 Left side ................................. 4 Right side ................................5 Front ..................................5 Acme ..................................6 TouchPad ............................. 6 Lights ..............................vii Button ..............................eight Keys ..............................
Folio half dozen Removing the HP Recovery segmentation (select products only) ......... 53 9 Using HP PC Hardware Diagnostics (UEFI) ....................... 54 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............54 10 Ability cord set requirements ........................56 Requirements for all countries ..........................56...
Page vii 11 Recycling ..............................58 Alphabetize ................................59...
Page viii viii...
Folio 9: Product Description

32 MB Optical drive External, nine.v-mm tray load, SATA, USB, DVD±RW DL SuperMulti Drive Photographic camera and HP Webcam: VGA photographic camera -indicator light, USB 2.0, 640×480 by 24 frames per 2nd microphone Unmarried digital microphone HP Dissonance Cancellation enabled Audio...
Page 10 Category Description Internal card Ane M.2 card slot for WLAN expansion Ports AC Smart Pin adapter plug Combo audio-out (headphone)/audio-in (microphone) jack High-definition multimedia interface (HDMI) v.i.4, supporting 1920×1080 at 60 Hz USB iii.0 (ii) USB ii.0 (ane) Keyboard/pointing Keyboard devices Full-size, textured island keyboard (no numeric keypad) TouchPad requirements...
Page 11: External Component Identification

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your land or region. To admission this guide: Select the Start button, select All apps (required on some products), select HP Help and Support, and then select HP ▲ Documentation.
Page 12: Left Side

Safety, and Environmental Notices. To access this guide: Select the Outset button, select All apps (required on some ▲ products), select HP Help and Support, and so select HP Documentation. Annotation: When a device is connected to the jack, the computer speakers are disabled.
Page thirteen: Right Side

Component Description ▲ Pull the card out of the memory carte reader. Power low-cal ● On: The estimator is on. ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components.
Page fourteen: Peak

TouchPad Component Description TouchPad zone Reads your finger gestures to motion the arrow or activate items on the screen. Left TouchPad push button Functions like the left button on an external mouse. Correct TouchPad button Functions like the right button on an external mouse. Chapter 2 External component identification...
Page 15: Lights

Lights Component Description Caps lock light On: Caps lock is on, which switches the cardinal input to all capital letters. Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on.
Folio 16: Button

Button Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the figurer is on, press the push button briefly to initiate Slumber. ● When the computer is in the Sleep land, printing the push briefly to exit Sleep.
Page 17: Keys

Keys Component Clarification Displays organization data when pressed in combination with key. Executes specific functions when pressed in combination with key. Windows key Opens the Outset carte. NOTE: Pressing the Windows key over again volition close the Start bill of fare. Action keys Execute frequently used organisation functions.
Page xviii: Using The Action Keys

Using the action keys An action primal performs an assigned function. ● ● The icon on each activeness fundamental illustrates the part for that key. Icon Clarification Opens the Get started app. Decreases the screen brightness incrementally equally long as you agree down the key. Increases the screen brightness incrementally equally long equally you hold down the key.
Folio 19: Labels

Labels The labels affixed to the computer provide information y'all may need when you troubleshoot system problems or travel internationally with the computer. Important: Cheque the following locations for the labels described in this section: the lesser of the calculator, inside the battery bay, nether the service door, or on the dorsum of the brandish. ●...
Page 20 Particular Clarification Function Warranty menses This number describes the duration of the warranty period for the computer. Model description This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. ● Regulatory label(s)—Provide(south) regulatory information nigh the computer. Wireless certification label(s)—Provide(s) information nigh optional wireless devices and the approval ●...
Page 21: Illustrated Parts Catalog

Illustrated parts catalog Note: HP continually improves and changes product parts. For complete and electric current information on supported parts for your computer, become to http://partsurfer.hp.com, select your country or region, and and then follow the on-screen instructions. Estimator major components Estimator major components...
Folio 22 Item Component Spare part number Display assembly: The display assembly is spared at the subcomponent level only. For more than display assembly spare part information, see Brandish assembly components on page Keyboard/pinnacle cover (includes keyboard cablevision): For a list of keyboard country codes, run into Keyboard/superlative comprehend on folio 43 Keyboard/top embrace on page For use in blue models...
Page 23: Rubber Kit

Detail Component Spare function number For use in purple models 905690-001 For employ in white models 910176-001 Memory module, four GB (PC3L, 12800, 1600-MHz; non illustrated)) 691740-005 Rubber Kit Detail Description Spare office number Safety Kit for utilise in blue models 905567-001 Safe Kit for use in regal models 905739-001...
Page 24: Display Assembly Components

Display associates components Item Clarification Spare part number Brandish bezel For use in blue models 905559-001 For use in purple models 905689-001 For use in white models 910177-001 Raw display panel 847664-005 Webcam/microphone module 766523-025 Display Hinge Kit (includes left and correct brandish hinges) 905560-001 Display panel cablevision 905561-001...
Page 25: Miscellaneous Parts

Miscellaneous parts Component Spare part number HP Smart AC adapter, 45-West, not-PFC, RC, four.5-mm 741553-850 HP HDMI-to-VGA adapter 701943-001 HP USB to Gigabit RJ-45 Adapter 829941-001 HP USB external DVD±RW DL SuperMulti Bulldoze 747080-001 Ability cord (3-pin, black, 1.00-m): Argentina...
Folio 26: Removal And Replacement Procedures Preliminary Requirements

Removal and replacement procedures preliminary requirements Tools required You volition need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw commuter Phillips P0 spiral commuter ● Service considerations The following sections include some of the considerations that you must keep in listen during disassembly and assembly procedures.
Page 27: Grounding Guidelines

Grounding guidelines Electrostatic discharge harm Electronic components are sensitive to electrostatic belch (ESD). Circuitry blueprint and structure determine the degree of sensitivity. Networks congenital into many integrated circuits provide some protection, but in many cases, ESD contains plenty ability to alter device parameters or cook silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Page 28: Packaging And Transporting Guidelines

Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avert hand contact, ship products in static-safe tubes, numberless, or boxes. ● ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts make it at static-free workstations.
Page 29 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of ane megohm ±x% resistance in the ground cords. To provide proper ground, article of clothing a strap snugly against the skin at all times.
Folio 30: Removal And Replacement Procedures For Authorized Service Provider Parts

NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your state or region, and then follow the on-screen instructions. Component replacement procedures This chapter provides removal and replacement procedures for Authorized Service Provider simply parts.
Folio 31: Bottom Cover

Bottom cover Description Spare part number Bottom embrace for use in blue models 905564-001 Lesser encompass for use in royal models 905690-001 Bottom cover for apply in white models 910176-001 Earlier removing the bottom embrace, follow these steps: Turn off the estimator. If you are unsure whether the computer is off or in Hibernation, turn the computer on, then close it down through the operating arrangement.
Folio 32: Bombardment

Battery Description Spare role number Battery, 3-cell, 41-WHr, 3.615-AHr, Li-ion 844203-855 Battery cable 905566-001 Before removing the bombardment, follow these steps: Shut down the calculator. If you are unsure whether the reckoner is off or in Hibernation, turn the figurer on, and and so shut it downward through the operating system. Disconnect all external devices continued to the computer.
Folio 33: Retentivity Module

Retentiveness module Description Spare part number Memory module, 4 GB (PC3L, 12800, 1600-MHz) 691740-005 Before removing a memory module, follow these steps: Close downwards the figurer. If you lot are unsure whether the computer is off or in Hibernation, turn the estimator on, and then shut it down through the operating system.
Page 34: Wlan Module

WLAN module Clarification Spare part number Intel Dual Ring Wireless-AC 7265 802.11 AC 2x2 WiFi + BT 4.two Philharmonic Adapter (non-vPro) 793840-005 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your state or region.
Page 35 Remove the WLAN module (3) by pulling the module away from the slot at an angle. Notation: If the WLAN antenna is not continued to the last on the WLAN module, a protective sleeve must exist installed on the antenna connector, equally shown in the following illustration. Reverse this process to install the WLAN module.
Page 36: Rtc Battery

RTC battery Clarification Spare part number RTC battery 857380-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the reckoner is off or in Hibernation, plow the figurer on, and then shut it down through the operating system. Disconnect all external devices continued to the computer.
Folio 37: Heat Sink

Heat sink Clarification Spare function number Heat sink 907105-001 Before removing the oestrus sink, follow these steps: Shut downwardly the calculator. If you are unsure whether the reckoner is off or in Hibernation, turn the calculator on, and so shut it down through the operating organization. Disconnect all external devices connected to the reckoner.
Folio 38 Contrary this procedure to install the rut sink. Affiliate 5 Removal and replacement procedures for Authorized Service Provider parts...
Page 39: Speakers

Speakers Clarification Spare function number Speakers (includes cable) 905565-001 Earlier removing the speakers, follow these steps: Shut downwardly the estimator. If you are unsure whether the computer is off or in Hibernation, turn the computer on, so shut it downwards through the operating organisation. Disconnect all external devices connected to the calculator.
Page xl: System Board

System lath Clarification Spare function number Intel Celeron N3060 processor, 2 GB system memory, 32 GB eMMC difficult bulldoze, and a non-Windows 905302-001 operating system Intel Celeron N3060 processor, two GB system memory, 32 GB eMMC difficult drive, and the Windows 10 905302-601 operating organisation Intel Celeron N3060 processor, 32 GB eMMC difficult drive, and a not-Windows operating system...
Folio 41 Remove the three black Phillips broad head PM2.0×2.5 screws (one) that secure the arrangement board to the computer. Remove the ii silver Phillips PM2.0×two.five screws (2) that secure the system lath to the calculator. Lift up the left side of the system board (three), and then pull the system lath toward the left to remove it from the computer (4).
Page 42: Touchpad

TouchPad Clarification Spare part number TouchPad for use in blue models 905691-001 TouchPad for utilise in regal models 906174-001 TouchPad for employ in white models 910178-001 TouchPad cable 905563-001 Before removing the TouchPad, follow these steps: Plough off the computer. If y'all are unsure whether the computer is off or in Hibernation, plough the figurer on, and then shut it down through the operating system.
Page 43: Brandish Assembly

Display assembly Note: The display associates is spared at the subcomponent level only. For brandish associates spare part information, see the individual removal subsections. Before removing the display assembly, follow these steps: Plough off the figurer. If you lot are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 44 If it is necessary to replace the webcam/microphone module: Detach and lift the module (one) from the display back cover. (The webcam/microphone module is attached to the display back cover with double-sided agglutinative.) Disconnect the webcam/microphone module cable (2) from the module. The webcam/microphone module is bachelor using spare role number 766523-025.
Page 45 Lift the elevation edge of the display panel (ii) and swing it up and forward until it rests upside down in front of the display back cover. The raw display panel is available using spare part number 847664-005. Release the adhesive strip (one) that secures the display panel cablevision connector to the brandish panel. Disconnect the display panel cable (2) from the brandish panel.
Page 46 Remove the two Phillips PM2.0×3.0 screws (ane) on the top of the hinges. Remove the iv Phillips PM2.5×2.v screws (2) on the exterior bottom of the hinges and the 2 Phillips PM2.v×four.0 screws (iii) at the inside bottom of the hinges. Remove the display hinges (iv).
Page 47 Remove the display panel cable (ii). The display console cable includes the webcam/microphone module cable and is available using spare office number 905561-001. IMPORTANT: Be sure to note the way the cable routes into the brandish hinge, as shown in the post-obit image.
Page 48 Pare the antenna transceivers from the top of the display enclosure, and so remove the antennas from the enclosure (2). The antenna cables and transceivers are included in the WLAN Antenna Kit, spare part number 906173-001. Important: Exist sure to note the fashion the antenna cablevision routes into the display hinge, as shown in the post-obit image.
Page 49: Power Push button Lath

Power button board Clarification Spare office number Ability push board 905579-001 Ability button lath cable 905562-001 Earlier removing the power button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, then shut information technology downwards through the operating system.
Page fifty: Power Connector Cablevision

Ability connector cable Description Spare office number Power connector cable 810327-004 Earlier removing the ability connector cable, follow these steps: Shut down the reckoner. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut information technology downwardly through the operating organisation. Disconnect all external devices continued to the figurer.
Page 51: Keyboard/Top Comprehend

Keyboard/top embrace The top encompass/keyboard spare part remains after all other spare parts have been removed. In this section, the first tabular array provides the main spare office number for the keyboards. The second table provides the country codes. Clarification Spare role number Blueish models 905569-xx1 Purple models...
Folio 52: Using Setup Utility (Bios)

To reveal the BIOS version data (also known as ROM appointment and System BIOS), employ i of these options. HP Back up Assistant ● Type support in the taskbar search box, and then select the HP Back up Banana app. – or – Click the question marker icon in the taskbar.
Page 53: Downloading A Bios Update

If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.
Page 54: Specifications

Specifications Computer specifications Metric U.Due south. Width 33.vii cm thirteen.27 in Depth 22.6 cm viii.90 in Height ane.79 cm 0.71 in Weight ane.44 kg iii.xviii lbs Input ability Operating voltage and current 19.five V dc @ 2.31 A – 45 Westward 19.five V dc @ 3.33 A –...
Page 55: 35.56-Cm (14.0-In), Hard disk Display Specifications

35.56-cm (fourteen.0-in), HD display specifications Metric U.South. Active diagonal size 35.56-cm xiv.0-in Resolution 1366x768 (Hard disk) Width three.0 mm Surface handling BrightView Effulgence 220 nits (typical) Viewing angle Backlight 35.56-cm (14.0-in), Hd brandish specifications...
Page 56: Backing Upwards, Restoring, And Recovering

Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This ● step creates a backup of the HP Recovery partition on the computer. The backup can exist used to reinstall the original operating system in cases where the difficult drive is corrupted or has been replaced. For...
Page 57: Using Windows Tools

HP Recovery media can too be used to customize the system or restore the factory image if you replace the hard drive.
Page 58: Restore And Recovery

Creating HP Recovery media (select products but) on page ● If your reckoner does not let the creation of HP Recovery media or if the HP Recovery media does not work, y'all tin can obtain recovery media for your system from back up. Meet the Worldwide Telephone Numbers booklet included with the calculator.
Folio 59: Using The Hp Recovery Partition (Select Products Only)

Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method tin be used if your organisation does non accept an HP Recovery partitioning or if the hard drive is not working properly.
Page 60: Changing The Computer Boot Society

Irresolute the computer boot order If your computer does not restart in HP Recovery Manager, you can change the estimator kick order, which is the guild of devices listed in BIOS where the calculator looks for startup information. You tin can alter the selection to an optical drive or a USB flash drive.
Folio 61: Removing The Hp Recovery Sectionalisation (Select Products Only)

Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to free upwards hard drive infinite. Important: Later you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP recovery media from the HP Recovery segmentation.
Page 62: Using Hp Pc Hardware Diagnostics (Uefi)

Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you lot to run diagnostic tests to determine whether the computer hardware is operation properly. The tool runs outside the operating organisation and then that it can isolate hardware failures from bug that are caused by the operating system or other software components.
Page 63 Enter the production proper noun or number. – or – Select Place at present to let HP automatically detect your product. Select your computer, and and so select your operating system. In the Diagnostic department, follow the on-screen instructions to select and download the UEFI version you lot desire.
Folio 64: ten Ability String Set Requirements

10 Ability cord prepare requirements The wide-range input characteristic of the estimator permits it to operate from any line voltage from 100 to 120 volts Air-conditioning, or from 220 to 240 volts Ac. The iii-conductor power string prepare included with the computer meets the requirements for use in the state or region where the equipment is purchased.
Page 65 Country/region Accredited agency Applicable notation number Due south Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The U.s.a. The flexible string must be Blazon HO5VV-F, three-conductor, i.0-mm² conductor size. Ability cord set fittings (apparatus coupler and wall plug) must deport the certification mark of the agency responsible for evaluation in the country or region where it will be used. The flexible string must be Type SPT-3 or equivalent, No.
Page 66 Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original impress cartridges, and rechargeable batteries. For more information nigh recycling programs, see the HP Spider web site at http://www.hp.com/recycle.
Page 67 BIOS spare function number sixteen, 35 spare role number 16, 38 determining version 44 Display Hinge Kit, spare part HP PC Hardware Diagnostics (UEFI) downloading an update 45 number xvi, 38 using 54 starting the Setup Utility 44 display console...
Page 68 50 esc nine spare office number 14, 41 USB wink bulldoze 51 fn 9 ability push board cable using HP Recovery media 49 Windows 9 spare function number 14, 41 recovery media power push, identifying eight creating 48 ability connector cable...
Page 69 system board removal 32 spare function numbers 32 system recovery 50 system restore point creating 49 organisation restore point, creating 48 tools required 18 TouchPad buttons 6 removal 34 spare role number xiv, 34 TouchPad cable spare part number xiv, 34 TouchPad zone, identifying vi transporting guidelines xx traveling with the computer 12...