Galaxy S 10 Moisture Detected

Galaxy S 10 Moisture Detected

Galaxy S10 Moisture Detected: A Common Problem and How to Fix It

I recently found myself facing the dreaded “moisture detected” message on my Galaxy S10. I had just finished a workout and was reaching for my phone when I saw the dreaded message pop up. I was immediately worried that my phone was damaged, but after doing some research, I realized that I was not alone. Many Galaxy S10 users have reported experiencing the same issue.

In this article, we will explore the causes of the “moisture detected” error on the Galaxy S10, and provide comprehensive solutions to help you resolve the issue quickly and effectively.

Moisture Detection Sensor: Understanding Its Role

The moisture detection sensor in the Galaxy S10 is designed to protect the phone from water damage. When the sensor detects moisture, it automatically shuts down the phone’s charging port to prevent short circuits. This is a vital safety feature, but it can sometimes be triggered by false positives, such as sweat or humidity.

Troubleshooting the “Moisture Detected” Error

  1. Restart Your Device: Restarting your phone can sometimes clear the “moisture detected” error. After restarting, wait a few minutes and then try charging your phone again.

  2. Check the Charging Port: Use a flashlight to inspect the charging port for any visible moisture or debris. If you see any moisture, use a dry cloth or cotton swab to gently remove it.

  3. Use a Different Charger and Cable: Try using a different charger and cable to rule out any issues with the original ones. Make sure both the charger and cable are certified by Samsung for compatibility with the Galaxy S10.

  4. Dry Your Phone Thoroughly: If your phone has been exposed to water or moisture, turn it off and dry it thoroughly. Place the phone in a dry and well-ventilated area for several hours or overnight.

  5. Use a Silica Gel Packet: Silica gel packets, commonly found in packaging, can absorb moisture. Place a silica gel packet in a sealed bag or container with your phone for several hours.

  6. Contact Samsung Support: If you have tried all the above solutions and the “moisture detected” error persists, contact Samsung Support for further assistance. They may be able to diagnose the issue and provide a repair solution.

Expert Advice for Preventing Moisture-Related Issues

  • Avoid exposing your phone to excessive moisture: Keep your phone away from water, rain, and high humidity environments.
  • Use a waterproof case: If you frequently use your phone in wet or humid conditions, consider investing in a waterproof case.
  • Clean your charging port regularly: Use a soft brush or cotton swab to remove any dust or debris that may accumulate in the charging port.
  • Be cautious of condensation: Avoid using your phone in extreme temperature changes, as condensation can form inside the phone and trigger the moisture detection sensor.

Frequently Asked Questions (FAQs)

Q: Can I still use my phone even if the “moisture detected” error is present?
A: It is not recommended to use your phone if the “moisture detected” error is present. This is because the charging port is disabled to prevent damage to the phone.

Q: Will the “moisture detected” error go away on its own?
A: In most cases, the “moisture detected” error will resolve itself after the phone has dried thoroughly. However, if the issue persists, you may need to contact Samsung Support for assistance.

Q: Can I use a hairdryer to dry my phone?
A: It is not recommended to use a hairdryer to dry your phone. The heat from the hairdryer can damage the phone’s internal components.

Q: What is the best way to prevent the “moisture detected” error from occurring?
A: The best way to prevent the “moisture detected” error is to avoid exposing your phone to excessive moisture. If you are in a wet or humid environment, use a waterproof case or keep your phone in a dry and well-ventilated area.


The “moisture detected” error on the Galaxy S10 can be a frustrating issue, but it is usually not a cause for alarm. By following the troubleshooting steps outlined in this article, you can quickly resolve the error and get your phone back to working order.

If you are still experiencing the “moisture detected” error after trying the above solutions, don’t hesitate to contact Samsung Support. They can diagnose the issue and provide a repair solution to get your phone back in tip-top shape.

Are you curious to learn more about the Galaxy S10’s moisture detection sensor? Let us know in the comments below!