If yous discover that your Disney Plus downloads won’t play offline or you’re having trouble watching them while you’re not continued, you’re merely on the correct folio!
In today’s guide, we’ll be going over the culprits that hinder you from watching offline Disney Plus content, as well equally enumerate the steps y'all tin perform to solve it.
If y'all’re unable to access your Disney Plus downloads, outset, bank check if your storage is full. Then, perform a power cycle of your device, clear the enshroud and cookies of your Disney Plus app and endeavour again. If this doesn’t work, delete the flick or episode you downloaded and redownload information technology.
Prior to the fix, would information technology really exist possible to admission it fifty-fifty if I’chiliad non connected?
Can I Watch Downloaded Disney Plus Offline?
Yes, Disney made it possible for users to be able to picket and stream their favorite shows, movies, and titles even if the device being used isn’t connected to the internet, and this is by downloading the titles to the device.
Alike to other streaming apps (music or video), Disney Plus allowed this functionality to
give flexibility to its users.
But if this is the case, why won’t my Disney Plus downloads play offline? What could be the reason?
Why Are My Disney Plus Downloads Not Working?
The factors surrounding the inability of your contents to load up on your device are not shrouded in mystery.
In fact, a lot of people experience this across a broad range of platforms and systems.
The virtually mutual reasons for this include, but are not limited to:
ane. Bereft Device Storage
If your device does not have sufficient storage, so the content might not even be saved to the device in the first place, disallowing you to access it while you lot’re offline.
two. Outdated Disney Plus App
Several users besides reported issues accessing offline content because of the fact that the Disney Plus app was not up-to-engagement.
This can as well crusade problems with how the app functions in accordance with the device.
3. Unavailability of the Movie/Testify/Episode
There are instances where the culprit is not the device, but the specific show or title you’re trying to access.
There could be occasional interference with the program or the title y'all want to watch.
4. Internet Connexion Requirement
As per Disney Plus, “downloaded content volition exist removed from the device if the device hasn’t been continued to the internet within the last thirty-day catamenia.”
And then, if you lot have not connected your device afterwards you download it, it’ll be removed from your queue/list.
And so, we’ve assembled this tutorial for yous to understand how the fix process works clearer and better.
Disney Plus Downloads Won’t Play Offline? – Gear up Steps
In this tutorial, we’ll get over the complete troubleshooting procedure of fixing the error and so you lot could watch downloaded or offline content on your device.
Pace #1: Bank check if Your Storage is Full
The commencement matter to check is the storage. If your storage is total and is non capable of storing any more than content, so that could exist what’s causing your downloads not to play properly.
You can check the status of your storage past going into
Settings > General/Battery and Device Intendance > Storage.
From there, you’ll meet the current status of your device’s storage.
Double-Check the Last Time You Connected Your Device to the Internet
The adjacent thing to notation would be when the last time you connected your device to the cyberspace later on downloading or installing the championship or the media in question.
Every bit per Disney’s policy, downloaded content can be removed if you downloaded it and y'all didn’t connect it to the cyberspace within
xxx days or i (1) month.
In addition to that, there’due south also a possibility for the content to be removed if the account was logged out.
Step #2: Power Bicycle Your Device
After that, what you want to do side by side is power cycle your device. To do this, follow these steps:
- Press and hold the
lock button
for most
3 seconds. - When the slider comes out, slide it to turn it off.
- Keep information technology turned off for about
1 to 2 minutes. - Turn it back on over again.
QUICK NOTE:
If you’re using an iPhone that does not accept a home button, press and concord the lock button and the volume downwards push to initiate the shutdown or the reboot.
Step #3: Clear Cache, Cookies, and Data of the Disney Plus App
After y'all plough your device back on, clear the cache, cookies, and data by going to
Settings > Apps > Disney Plus.
From at that place, select
Clear Cache
and
Articulate Data.
If you’re using an iPhone, perform an offloading of the app past going to
Settings > Full general > iPhone Storage > Disney Plus > Offload App.
Pace #4: Update to the Latest Version of Disney Plus
After that, the next pace is to brand certain that your Disney Plus app is updated to the latest version.
To exercise this, get to the
Google Play Store
or the
App Store
and search for
Disney Plus.
If you lot do not see the
Update
button or if it’south not available, then that simply means that your Disney Plus app is in its latest version. Otherwise, practice the update.
Step #5: Delete the Championship/Show/Episode and Redownload
If that still doesn’t piece of work, and then the last and final step is to delete the show, title, or moving picture you downloaded, and redownload it again.
To do this:
- Launch the Disney Plus app.
- Once at that place, tap the
Download
icon at the lesser office of your screen. - Locate the movie or title yous want to delete.
- Tap the checkmark icon on the correct side of the title.
- Cull
Remove Download.
QUICK NOTE:
If you aren’t able to find the title, y'all tin can search for it using the search bar.
By now, all your downloaded Disney Plus downloaded or offline titles, shows, and movies should be attainable and watchable.
Whatsoever the problem is whether information technology fails to play or if it’s not loading up, you should now have no problems or troubles with it!
They Still Won’t Play, What Should I Exercise?
If the titles are notwithstanding not working after you’re done with the v-step process, then, the side by side stride is to study the result to the developers of Disney Plus.
Yous can do this past accessing this link and selecting if you want to initiate a
Live Chat,
a
Call,
or
If you want to exit feedback.
Thus, if your Disney Plus downloads or offline content fail to play, then make sure that you still have enough storage. Then, perform a reboot of your device and update the Disney Plus app to the latest version. Continue to delete the championship, show, or episode and redownload the file.
Read Next:
Tin Y'all Screen Record Disney Plus?
Concluding Verdict
In case your Disney Plus downloads won’t play offline and yous’re clueless nigh what you need to do, this guide will exist everything you need.
Keep this tab handy so that y'all’ll be able to accept offline access to whatever Television show, motion-picture show, or title that you’ve downloaded to your device!
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.
