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Introduction
Discovery Plus is a popular streaming service that offers a variety of shows and documentaries. However, it can be frustrating when it stops working on your Samsung TV. In this article, we will discuss some common issues that can cause Discovery Plus not to work on Samsung TV and provide solutions to fix them.
1. Check your Internet Connection
The first thing you need to do when Discovery Plus is not working on your Samsung TV is to check your internet connection. If your internet is slow or not working, the app may not load or work properly.
2. Update your Samsung TV
Make sure your Samsung TV is updated to the latest version. An outdated TV can cause issues with streaming apps like Discovery Plus.
3. Clear Cache Data
Clearing cache data can help fix any issues with the app. To do this, go to the settings menu on your Samsung TV, select the apps, and find Discovery Plus. Then, select clear cache and restart the app.
4. Uninstall and Reinstall the App
If the above solutions do not work, try uninstalling and reinstalling the app. To do this, go to the settings menu on your Samsung TV, select the apps, find Discovery Plus, and select uninstall. Then, reinstall the app and try again.
5. Check for App Updates
Make sure you have the latest version of Discovery Plus installed. Check for updates in the app store and install any available updates.
6. Reset your Samsung TV
If none of the above solutions work, try resetting your Samsung TV to its factory settings. This will erase all data on your TV, so make sure to back up any important information before doing so.
7. Contact Customer Support
If none of the above solutions work, contact customer support for Discovery Plus or Samsung TV. They may be able to provide you with further assistance.
Conclusion
Discovery Plus not working on Samsung TV can be frustrating, but there are several solutions to fix the issue. By checking your internet connection, updating your Samsung TV, clearing cache data, uninstalling and reinstalling the app, checking for app updates, resetting your Samsung TV, or contacting customer support, you can get the app up and running again in no time.
