Can I Cancel Moneygram Transfer

Can I Cancel Moneygram Transfer

Can I Cancel a MoneyGram Transfer?

MoneyGram is a convenient way to send and receive money quickly and easily. However, there may be times when you need to cancel a transfer. Whether you’ve changed your mind or made a mistake, understanding the process of canceling a MoneyGram transfer is crucial.

The Cancellation Process

After initiating a MoneyGram transfer, you have a limited window of time to cancel it. The cancellation process can vary depending on the method you used to send the money and the status of the transfer. Here’s a general overview:

  • Online transfers: If you made the transfer online, you can usually cancel it through your MoneyGram account within 10 minutes of initiation. Go to the “My Transfers” section, select the pending transfer, and click “Cancel.”

  • Over-the-counter transfers: If you sent the money at a MoneyGram agent location, you must contact the original agent to request a cancellation. You’ll need to provide the reference number and other details of the transfer.

Processing Times

The time it takes for a MoneyGram transfer to be canceled depends on the transfer status:

  • Pending transfers: Can be canceled immediately.
  • In progress transfers: May take up to 2 hours to be canceled.
  • Complete transfers: Cannot be canceled once completed.

Fees and Reimbursements

Canceling a MoneyGram transfer may incur a fee, which varies depending on the transfer amount and the cancellation method. If you cancel a transfer before it’s processed, you may receive a full refund minus the cancellation fee. However, if the transfer is already in progress, a partial refund or no refund may be possible.

Tips for Successful Cancellation

  • Act Quickly: Cancel the transfer as soon as possible after making it.
  • Contact the Right Department: Use the appropriate method based on how you sent the money (online or over-the-counter).
  • Provide Accurate Information: Have the reference number and other details of the transfer ready when contacting support.
  • Be Patient: The cancellation process may take some time, especially for in-progress transfers.

Expert Advice

  • Consider the reasons for the cancellation and explore alternative options to avoid unnecessary fees.
  • If you cannot cancel the transfer yourself, seek assistance from MoneyGram customer support immediately.
  • Keep a record of all communication and documentation related to the cancellation.


Q: How long do I have to cancel a MoneyGram transfer?

A: You usually have 10 minutes to cancel an online transfer and must contact the agent for over-the-counter transfers.

Q: Can I cancel a completed MoneyGram transfer?

A: No, once a transfer is completed, it cannot be canceled.

Q: What is the cancellation fee?

A: The cancellation fee varies depending on the transfer amount and method.

Q: Can I cancel a transfer that is “in progress”?

A: Yes, but it may take up to 2 hours to process the cancellation.


Understanding how to cancel a MoneyGram transfer is essential for managing your financial transactions. By following the steps and tips outlined in this article, you can increase your chances of successfully canceling a transfer and minimize potential fees.

Are you interested in learning more about MoneyGram transfers and other money transfer options? Explore our website for comprehensive information and valuable insights.