How To Fix Apple Music Error 12171 In 2023


Apple Music is a popular music streaming service that has been around for years. However, like any other software, it is not immune to errors. One of the most common errors faced by Apple Music users is Error 12171. This error can be caused by a variety of reasons, such as network issues, software conflicts, or outdated software. In this article, we will discuss how to fix Apple Music Error 12171 in 2023.

What is Apple Music Error 12171?

Apple Music Error 12171 is a common error that occurs when users try to access the Apple Music service. This error message usually reads, “An unknown error has occurred (-12171).” This error can be frustrating because it prevents users from accessing their music library, playlists, and other features of the Apple Music service.

Causes of Apple Music Error 12171

There are several reasons why Apple Music Error 12171 can occur. Some of the most common causes include:

  • Network issues
  • Software conflicts
  • Outdated software
  • Corrupted files
  • Incorrect settings

How to Fix Apple Music Error 12171

Now that we know the causes of Apple Music Error 12171, let’s discuss how to fix it.

Method 1: Check Your Network Connection

The first thing you should do when you encounter Apple Music Error 12171 is to check your network connection. Make sure that you are connected to a stable and reliable network. You can also try resetting your modem or router to see if that resolves the issue.

Method 2: Update Your Software

Another common cause of Apple Music Error 12171 is outdated software. Make sure that you have the latest version of iTunes and Apple Music installed on your device. You can check for updates by going to the App Store or the iTunes website.

Method 3: Disable Your Security Software

Sometimes, security software can interfere with the Apple Music service and cause Error 12171. If you have any security software installed, try disabling it temporarily to see if that resolves the issue.

Method 4: Delete Corrupted Files

Corrupted files can also cause Apple Music Error 12171. To fix this, you can delete any corrupted files from your Apple Music library. You can do this by going to the Music app, selecting the file, and then clicking on the “Delete” button.

Method 5: Contact Apple Support

If none of the above methods work, you can contact Apple Support for further assistance. They will be able to provide you with more advanced troubleshooting steps to resolve the issue.


Apple Music Error 12171 can be a frustrating issue to deal with, but it is not impossible to fix. By following the methods outlined in this article, you should be able to resolve the issue and get back to enjoying your music library. If you continue to experience issues, don’t hesitate to reach out to Apple Support for further assistance.