Amazon Prime Sound Not Working: How To Fix It In 2023

Introduction

If you are an Amazon Prime user, you may have experienced issues with sound while streaming your favorite movies or TV shows. This can be frustrating, especially if you are a binge-watcher. Fortunately, there are some simple steps you can take to fix this problem. In this article, we will discuss the reasons why Amazon Prime sound may not be working and what you can do to resolve it.

Reasons for Amazon Prime Sound Not Working

There are several reasons why Amazon Prime sound may not be working. One of the most common reasons is a poor internet connection. If your internet connection is slow, it can affect the quality of the sound. Another reason could be an issue with your device’s sound settings. If the sound is muted or the volume is too low, you may not hear anything. Finally, it could be a problem with the Amazon Prime app itself.

Poor Internet Connection

If you are experiencing issues with sound on Amazon Prime, the first thing you should check is your internet connection. If your internet speed is slow, it can cause buffering or poor sound quality. You can check your internet speed by running a speed test. If your speed is below 5 Mbps, you may experience issues with sound. In this case, you should try to improve your internet speed by upgrading your internet plan or changing your internet service provider.

Device Sound Settings

Another reason why Amazon Prime sound may not be working is due to your device’s sound settings. Make sure that your device’s volume is turned up and that the sound is not muted. If you are using headphones, ensure that they are properly plugged in and that the volume is not too low. You can also try adjusting the sound settings on your device to see if this improves the sound quality.

Problem with the Amazon Prime App

If you have checked your internet connection and device sound settings and the sound on Amazon Prime is still not working, there may be an issue with the app itself. You can try closing the app and reopening it to see if this resolves the problem. If the problem persists, you can try uninstalling and reinstalling the app to see if this fixes the issue.

Steps to Fix Amazon Prime Sound Not Working

If you have tried the above steps and are still experiencing issues with sound on Amazon Prime, there are some additional steps you can take to fix the problem. Here are some of the most effective solutions:

Clear Cache and Cookies

Clearing the cache and cookies on your device can help to fix issues with the Amazon Prime app. To do this, go to your device’s settings, select “Apps,” and then select the Amazon Prime app. From here, you can clear the cache and cookies.

Restart Your Device

Sometimes, simply restarting your device can help to fix issues with the Amazon Prime app. Try turning your device off and then turning it back on again to see if this resolves the problem.

Update the App

If you are using an outdated version of the Amazon Prime app, it may not work properly. Make sure that you have the latest version of the app installed on your device.

Reset Your Device

If none of the above solutions work, you can try resetting your device to its factory settings. This will erase all data on your device, so make sure to back up any important information before doing this.

Conclusion

If you are experiencing issues with sound on Amazon Prime, there are several steps you can take to fix the problem. Start by checking your internet connection and device sound settings. If the problem persists, try closing and reopening the app, clearing the cache and cookies, restarting your device, updating the app, or resetting your device. With these solutions, you should be able to enjoy your favorite movies and TV shows on Amazon Prime without any sound issues.